一般條款及細則 閣下使用本網站前請仔細閱讀本條款。閣下使用本網站，即代表閣下同意受下列條款及細則所約束。香 港寬頻保留一切權利，可於任何時間及不時更改本條款及細則，而無需作出通知。修改後的條款及細則 由發佈日開始生效。閣下持續使用我們的網站及我們的服務，即視為閣下同意接受本條款及細則的最新 版本。 定義 1.「我們」、「本公司」或「香港寬頻」指香港寬頻絡有限公司 2.「產品」指閣下透過我們的網站所預訂及購買的任何物品或服務。 3.「網站」或「myHKBNmall」指可透過 myhkbnmall.hkbn.net 訪問、或嵌入於香港寬頻的手機應用 程式的界面，並稱為 myHKBNmall 之網購平台，以及任何與其有關的網站。 4.「閣下」指我們向其提供產品之人士及須就我們所提供的產品付款之人士。 訂購及付款 1. 產品價格以閣下訂購產品當日的價格為準。 2. 所有在本網站所顯示的產品照片及圖片只供閣下作參考及幫助閣下識別之用，或與產品之實際大小、 尺寸及顏色有別。 3. 本網站所有產品價格均以港幣計算。 4. 系統會向閣下登記所用之電郵地址發送電郵以確認我們已收到閣下的訂單。該電郵並不等於就訂購之 產品項目作出送貨承諾。 5. 閣下一旦提交，則不得取消有關訂單，即使我們仍未接納或拒絕閣下的訂單 6. 我們保留權利可全權酌情就任何理由不接納或取消訂單，包括但不限於： a) 閣下所訂購的產品並無足夠的存貨；或 b) 閣下所訂購的一件或多件產品所標示的價格因人為或電腦 錯誤或供應商所提供的定價資料錯誤而出錯。 7. 購買訂單中有任何產品缺貨，或訂單被認為有可疑，我們或會取消該訂單並安排退款。 8. 我們接受 VISA 卡、萬事達卡支付，所有訂單將會以港幣結算。當閣下作出訂購時，即表示閣下授權 我們，按我們於接納閣下訂單時產品的金額以閣下所指定的付款服務供應商(信用卡支付)付款。 9. 我們有權於任何時間及有絕對酌情權接受或拒絕閣下所選擇的付款方法。如未有有效的付款方法（例 如閣下所提供的信用卡資料未有更新或不準確），或我們按合理的意見懷疑閣下的交易不尋常，閣下的 交易有可能會被暫停或取消。我們概不會就該暫停或取消向閣下作出任何補償。 10. 若對賬單上的收費有任何爭議，不論是否與任何信用卡或付款服務供應商之協議條款有所抵觸，閣 下必須於賬單日期起計三十（30）日內向我們提出異議 11. 我們使用第三方付款服務以進行網上交易。當閣下作出訂購時，閣下同意及接納，受該付款服務供 應商之條款及細則所限。閣下的信用卡資料將會被該付款服務供應商收集、處理及保留。閣下同意及接 納，閣下獨自承擔於進行網上交易時所招致或產生的任何損失，且我們於任何情況下均毋須承擔任何有 關全部或部分損失。 登入賬戶 1. 香港寬頻現有客戶可登入本網站購買產品。 2. 若閣下提供的個人資料出現任何變動，須儘快聯絡我們更新個人資料，以確保我們可與閣下溝通。 取貨 1. 除另有規定外，我們將於接受閣下訂單後 4 至 6 星期內發出取貨通知電郵換領信。閣下請於取貨通 知發出起一個月內，親臨指定地點取貨。 2. 若閣下未能於取貨通知電郵內的換領信所列明之日期內，到訂單上所列明之取貨地點憑電子換領信或 列印本取貨，將當作自動放棄論，所繳付之款項將不獲退還。 3. 取貨時，必須出示有效的電子換領信列印本或確認電郵予同事核對。每張訂單之換領條碼只可供取貨 一次。所有取貨記錄以系統之記錄為準, 不得異議。 4. 當產品已送交閣下，閣下將自行承擔持有產品的風險而我們將無須為它們的損失或損壞負責。 退貨或更換 1. 除另有規定外，概不接受退貨或更換產品。 免責聲明及責任限制 1. 我們並不聲明或保證進入我們的網站(包括使用手機應用程式或軟件)或其任何部份將不受阻擾、可靠 或並無故障。 2. 閣下在傳送付款資料時如有發生或蒙受任何損失，均由閣下獨力承擔，無論在任何情況下我們均不會 承擔全部或部分損失責任。如閣下使用的是公用電腦，則應於使用完本網站後，確保成功登出本網站。 3. 我們並不向閣下聲明或保證我們的網站或其任何內容將為準確、完整或可靠。 4. 我們並不聲明或保證： 4.1 任何服務(不論是否由我們提供) 將以適當謹慎及技巧提供；或 4.2 任何產品 (不論是否由我們提供) 將具備可商售品質或將適合任何用途(儘管已事先將該用途通知我 們)。 5. 互聯網上的數據傳輸不能保證完全安全。我們致力保護該資料，然而本公司不能保證及確保所傳輸的 資訊安全，而閣下同意有關資訊傳輸的風險，概由閣下承擔。 6. 於法例許可的範圍下，我們排除因以下原因對閣下的所有責任 (不論於合約、侵權或其他形式出現及 不論是否因我們的疏忽)： 6.1. 就我們的網站(包括使用應用程式或軟件)或其中的任何資料或相關的任何技術性、事實、文本或印 刷上的不準確、錯誤或遺漏； 6.2. 未能提供我們的網站（或其任何部份）、產品或服務； 6.3. 任何延遲提供，或未能提供或使產品或服務可取用，或任何對產品或服務的疏忽提供； 6.4. 任何產品不具備可商售品質或適合其預期用途；或 6.5. 任何有關我們的網站、產品或服務的失實陳述。 7. 除法例規定以外： 7.1 我們將不就任何間接或相應而生的損失、損害或費用向閣下負責，包括由任何閣下知會我們的問題 而引起的利潤、業務或商譽的損失，及 7.2 我們將無責任以賠償方式向閣下支付任何款項，除非於此等條款及細則另有訂明。 8. 閣下必須遵守及符合所有適用規例及法例，包括取得所有從我們的網站購買產品所需的海關、進口或 其他許可。我們不就閣下購買的產品的出口或進口作任何陳述或承擔任何責任。 9. 閣下同意此等限制就我們的網站性質而言均屬合理，尤其是由於當閣下透過我們的網站購買產品時， 將每次與供應商訂立獨立的合約。 10. 以上排除概不影響任何不可被排除的法定權利。然而，於該情況下，我們的責任（於法律許可下） 將限於向閣下再供應服務或產品。 11. 以上各項排除或限制應被闡釋為此等條款及細則中獨立及可分割的條文。 保證 1. 閣下聲明、保證及承諾，閣下不會： 1.1 使用我們的網站作任何欺詐或非法用途； 1.2 使用我們的網站誹謗、辱駡、騷擾、跟蹤、威脅或侵犯其他人士的權利（包括但不限於其他人士的 私隱權或宣傳權）； 1.3 阻礙或干擾我們的網站運作或我們網站所用的伺服器或網絡；或違反有關網絡的任何規定、程序、 政策或法規； 1.4 對我們的網站傳送或發放任何有害或侵入性或可能或擬損害任何硬件、軟件或設備運作或監察任何 硬件、軟件或設備使用的病毒、蠕蟲、特洛伊木馬程式或其他電腦編碼； 1.5 就任何商業用途而轉載、複製、出售、轉售或利用我們網站(包括應用程式或軟件)的任何部分、或 其使用或連接； 1.6 對我們網站(包括使應用程式或軟件)的任何部分進行修訂、改編、翻譯、反向工程、反編譯或反彙 編； 1.7 未經我們的事先書面同意下建構或複製網站的任何部分； 1.8 以有組織地下載及儲存內容、用戶內容或任何網站內容的方式建立數據庫；及 1.9 侵犯產品的任何版權、設計權及知識產權權利。 內容 1. 網站所提供的資訊、服務及產品並不是在所有地域均可享用。只有適用法律容許之人士，才可瀏覽網 站 的資訊及/或接受其提供的服務及產品。 2. 受此等條款及細則所限，閣下可使用內容以供閣下本身的個人用途。 3. 除非閣下已獲得我們的明確書面同意或閣下獲法律明確授權，否則閣下不得： 3.1 使用內容作任何商業或其他非個人用途； 3.2 複製內容或向任何其他裝置或任何其他人士傳送內容；或 3.3 轉載、分發、向公眾傳達、修訂、重設格式、編製衍生作品或展示內容。 4. 閣下確認及同意，如閣下違反本條文的任何條款，我們可全權酌情不再向閣下供應任何內容。 5. 我們將採取一切合理商業努力確保內容的準確性，但概不保證及聲明（明示或暗示、法定或其他形 式）內容的準確性、質素或完整性或其就任何用途的合適性，而我們亦不會就此承擔任何責任。 彌償 1. 閣下同意就因違反本文內任何契諾、保證、聲明及協議而引致我們及我們的所有董事、代理人、僱 員、合作夥伴及承包商的任何損害（無論是直接的，間接的，附帶的，後果性的或以其他方式）﹑損 失﹑責任﹑成本及各類性質的開支，包括已知及未知的開支，以及豁免我們與閣下以任何方式與第三方 所引起的一切糾紛。 終止 1. 倘閣下違反任何條款及細則，香港寬頻或會立即終止閣下閣下的密碼﹑帳號和/或閣下在本網站的使 用權。 2. 任何一方於終止日期所已產生的任何權利於終止後將仍可强制執行。 知識產權 1. 閣下了解網站的版面設計及網站內提供的任何內容與材料均受版權、商標或其他知識產權所限制。除 非 閣下在法律範圍下得到明示授權，否則閣下不得參與或容許任何其他人士作以下的行為： （i） 任何未經我們事先書面同意下的複製、銷售、拷貝、刊登、再刊發、分銷、上載、下載、張 貼、 傳送、儲存於檢索系統內、向公眾傳播、修改、變更、展出或公開表演、準備任何基於 網站內容及材 料而進行改編或重新發布的衍生產品或以其他方式分發或使用該網站(或任何內 容或材料容易識別的部 分）; （ii） 在使用本網站或任何內容及材料時，以其他方式侵犯任何人士的知識產權; (iii） 在未得我們 事前的書面同意下，於任何其他網站上或網絡電腦環境下使用任何內容及材料以 達致任何目的; （iv） 在未得我們事前的書面同意下，對任何包含下載軟件的內容及材料作逆向工程。 2. 閣下可將網頁內顯示的材料及內容下載，作非商業性家居及個人使用，但必須維持所有版權、商標及 其 他所有權通知完整無損。在任何情況下，閣下不得將網頁內顯示的任何材料及內容下載，作非家居 及個 人使用包括但不限於商業性用途，任何該等下載將被自動視為侵犯我們版權及／或其他知識產權 的行為。 一般事項 1. 本公司有權隨時修改本條款及條件，而無須事前通知。如有任何爭議，本公司的決定為最終的決定。 2. 本中文譯本僅供參考之用，倘若中文版本與英文版本有歧義，概以英文版本為準。 3. 閣下如訂購產品，即表示閣下同意我們可儲存、處理並使用閣下所提供的任何資料，以便處理閣下訂 單。為致力保障個人資料的私隱，我們確保在收集、使用、保留、轉移及查閱個人資料方面的政策及做 法，均符合香港法例第 486 章個人資料（私隱）條例的規定。詳情請查閱有關的個人資料及私隱政策 聲明(https://www.hkbn.net/tnc/HKBN_PPS_CHI_20190819.pdf)。 4. 我們保留權利可全權酌情拒絕用戶進入我們的網站或其任何部分，而毋須作出通知，並可拒絕向任何 違反此等條款及細則的用戶提供我們的服務。 5. 如未經我們的書面同意，閣下不得轉讓或以其他方式處理此等條款及細則規定的全部或部分閣下權利 及義務。 6. 此等條款及細則載列各方的完整協定及諒解，並取代所有有關此等條款及細則的標的事項的先前口頭 或書面協定、諒解或安排。任何一方均無權依賴此等條款及細則並無載列的任何協定、諒解或安排。 7. 此等條款及細則受香港生效的法律管轄。閣下同意受香港法院的專有管轄權管轄。倘若本協議中任何 部份在法律上不能執行，則該部份會於法律容許的最大可能範圍內生效，而其他部份則維持完全效力及 作用。 General Terms and Conditions Please read the following terms and conditions carefully before using our Website. By using our Website, you agree that you have read these terms and conditions and that you accept and agree to be bound by them. HKBN reserves the right to make changes to these terms and conditions from time to time without providing any prior notification. The amended terms and conditions are effective from the date they are published on our Website. Your continued access and use of our Website and our services shall represent your unconditional acceptance of the latest version of the terms and conditions. Definitions 1. "we", "us", the "公司", "HKBN" means Hong Kong Broadband Network Limited 2. "Product(s)" means any items or services you place order(s) from the Website, including items or services that you reserve and items or services that you purchase. 3. "Website" or “myHKBNmall” means the E-marketplace platform more particularly known as myHKBNmall accessible via myhkbnmall.hkbn.net or such interface embedded in the myHKBN app, as well as all related websites in connection therewith. 4. "You" or “your” means the person(s) whom we provide Products to and who should pay for the Products purchased at myHKBNmall. Order and Payment 1. The prices charged for the Products are those applicable on the day you place your order. 2. All pictures and images of the Products displayed on the Website are for illustration purposes only, in order to help you recognize the Products. The actual size, dimension and colour of the Products may differ. 3. All Products on the Website are listed in Hong Kong Dollars. 4. System will generate an email to the email address registered by customer to confirm that we have received your order. Such confirmation does not constitute a promise of delivery of order items. 5. Once you placed an order, you should not cancel though we have not yet accepted or rejected the order. 6. We reserve our right not to accept or cancel an order for any reasons at our sole discretion, including without limitation: a) no sufficient stock to deliver the Products you have ordered; or b) one or more of the Products you ordered was listed at an incorrect price due to a human or computer error or an error in the pricing information provided by the supplier. 7. We may cancel an order for purchase if any Product in the order is not available, or if we consider a transaction is suspicious. Such cancellation of order will be refunded. 8. We accept VISA, MasterCard; Orders will be charged in Hong Kong dollars. When you place an order, you shall be deemed to have authorized us to debit from the payment service provider (the bank) you specify on your order for the amount of the order at the time we send our acceptance of your order. 9. We have the right, at any time and in our sole discretion, to accept or reject the payment method selected by you. If no effective payment method is in place (e.g. the information provided by you or the cardholder is inaccurate or outdated) or we suspect, in our reasonable opinion, that you make unusual purchases, your transaction may be suspended or cancelled. We shall not compensate you for such suspension or cancellation. 10. Any dispute regarding payment on the invoice must be raised within thirty (30) days of the invoice date notwithstanding, where relevant, any terms to the contrary in any cardholder agreement with the bank or with the payment service provider. 11. We use third party payment service to process online transactions. When you place an order, you agree and accept that your credit card information will be collected, processed, and kept by a payment service provider subject to its terms and conditions. You agree and accept that you are solely and exclusively responsible for any losses incurred or sustained by you in making online transaction, and in no event shall any such losses in whole or in part be borne by us. Log in Account 1. HKBN existing customers can log in to our Website to purchase Products. 2. If there are any changes to the personal information that you provided, please inform us as soon as practicable, so that we can communicate with you effectively. Delivery 1. Unless otherwise specified, we will send the Pickup notification email (redemption letter) in four to six weeks. You should present your redemption letter to collect the Products at a designated redemption center within one month of receiving notification. 2. If you fail to pick up the Products within the date specified in the redemption letter, it will be deemed as automatic abandonment. The payment will not be refunded. 3. You must present a valid electronic redemption letter to our staff for verification. The redemption code for each order is only available for pickup once. All pickup records shall be subject to the records of online shopping system and shall not be objectionable. 4. Once the Products has been delivered to you, they will be held at your own risk and we will not be liable for the loss or damage. Returns or Exchanges 1. Unless otherwise specified, no return or exchange of Products will be accepted. Disclaimer of Warranties and Limitation of Liability 1. We do not represent or warrant that access to our Website (including using our applications or software), or any part of it, will be uninterrupted, reliable or fault-free. 2. Any losses incurred or sustained by you in transmitting payment information shall be borne solely and exclusively by you and in no event shall any such losses be, in whole or in part, borne by us. If you are using a public computer, you shall ensure that you sign out of the Website once you have finished browsing the Website. 3. We do not represent or warrant to you that our Website or any of its contents will be accurate, complete or reliable. 4. We do not represent or warrant that: 4.1. any services (whether or not provided by us) will be provided with due care and skill; or 4.2. any Products (whether or not provided by us) will be of merchantable quality or will be fit for any purpose (even if that purpose has been previously notified to us). 5. No data transmission over the Internet can be guaranteed as totally secure. We strive to protect such information; however, we do not warrant and cannot ensure the security of any information which you transmit to us. You agree that any information which you transmit to us is transmitted at your own risk. 6. To the extent permitted by law, we exclude all liability (whether arising in contract, tort or otherwise and whether or not due to our negligence) which we may otherwise have to you as a result of: 6.1. any technical, factual, textual or typographical inaccuracies, errors or omissions on or relating to our Website (including using our applications or software) or any information on our Website; 6.2. the unavailability of our Website (or any part of it), Products or services; 6.3. any delay in providing, or failure to provide or make available, Products or services, or any negligent provision of merchandise or services; 6.4. any Products not being of merchantable quality or fit for their intended purpose; or 6.5. any misrepresentation on or relating to our Website, the Products or the services. 7. Save as required by law: 7.1. we will not be liable to you for any indirect or consequential loss, damage or expenses, including loss of profits, business or goodwill, arising out of any problem you notify to us, and 7.2. we will have no liability to pay any money to you by way of compensation except otherwise specified in these terms and conditions. 8. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase Products from our Website. We make no representation and accept no liability in respect of the export or import of the Products you purchase. 9. You agree that each of these limitations is reasonable having regard to the nature of our Website and in particular given that when you purchase Products through our Website you will enter into a separate contract with the supplier in each case. 10. None of the above exclusions shall affect any statutory rights which are not capable of being excluded. However, in such case our obligation, where permitted by law, will be limited to the resupply of our services or the Products to you. 11. Each of the above exclusions or limitations shall be construed as a separate, and severable, provision of these terms and conditions. Warranties 1. You represent, warrant and covenant that you will not: 1.1. use our Website for any fraudulent or unlawful purpose; 1.2. use our Website to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others' privacy rights or rights of publicity; 1.3. interfere with or disrupt the operation of our Website or the servers or networks used to make our Website available; or violate any requirements, procedures, policies or regulations of such networks; 1.4. transmit or otherwise make available in connection with our Website any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment; 1.5. reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to our Website (including our applications or software); 1.6. modify, adapt, translate, reverse engineer, decompile or disassemble any portion of our Website (including our applications or software); 1.7. frame or mirror any part of the Website without our express prior written consent; 1. 1.8. create a database by systematically downloading and storing the Content, User Content or any Website content; and 1.8. infringe any copyright, design right and intellectual property right in the Products. Content 1. The intellectual property rights in all Content are owned, controlled or licensed by or to us. Except for the rights granted to you under clause 2, nothing in these terms and conditions shall confer on you any right or interest in the Content and all other rights are reserved to us. 2. Subject to these terms and conditions, you may use the Content for your own personal purposes. 3. Unless you have our express written consent or you are expressly authorised by law to do so, you shall not: 3.1 use the Content for any commercial or other non-personal purpose; 3.2 make any copies of the Content or transfer the Content to any other device or any other person; or 3.3 otherwise reproduce, distribute, communicate to the public, modify, reformat, prepare derivative works of or display the Content. 4. You acknowledge and agree that we may cease to supply any of the Content to you at our sole discretion if you are in breach of any of the terms of this clause. 5. We shall use all reasonable commercial endeavours to ensure the accuracy of the Content but gives no warranties and makes no representations, express or implied, statutory or otherwise regarding the accuracy, quality or completeness of the Content or its fitness for any purpose and we exclude any liability relating to it. Indemnity 1. You agree to indemnify us and all of our directors, agents, employees, business partners and contractors, and hold us all harmless from all damages (whether direct, indirect, incidental, consequential or otherwise), losses, liabilities, costs and expenses of every kind and nature, known and unknown, arising out of or in any way connected with disputes between you and third parties. Termination 1. HKBN, at its sole discretion, may terminate your password, account(s) and/or your right to use our Website at any time if you are in breach of any of these terms and conditions. 2. Any rights that have accrued to either party at the date of termination will remain enforceable after termination. Intellectual Property 1. You acknowledge that the layout of the Website(s) and any content and materials on the Website(s) is subject to copyright, trade mark and other intellectual property rights. Unless you are expressly (i) authorized, you must not, or allow any person to: Copy, sell, reproduce, publish, republish, distribute, upload, download, post, transmit, store in retrieval systems, communicate to the public, modify, alter or display or perform in public, prepare derivative works based on or make an adaptation of, repost or otherwise distribute or use any content or materials on the Website(s) (or any readily identifiable portion of such content or materials) in any way without our prior written consent; or (ii) Infringe the intellectual property rights of any person in using the Website(s) or its content or materials; or (iii) Use any content or materials on the Website(s) on any other website or in a networked computer environment for any purpose without our prior written consent; or (iv) Reverse engineer any content or materials on the Website(s) consisting of downloadable software without our prior written consent. 2. You may download materials and content displayed on the Website(s) for non-commercial, or private use only as long as you keep all copyright, trade mark and other proprietary notices intact. In any event, you must not download any materials and content displayed on the Website(s) for non-home personal use including but not limited to commercial use and any such download shall be deemed as an infringement of our copyright, and/or other intellectual property rights. General 1. We may revise these terms and conditions at any time without prior notice. If any dispute arises, the Company’s determination shall be final. 2. Where these terms and conditions are available in Chinese, the English version is the governing version and shall prevail whenever there is a discrepancy among the versions. 3. When purchasing Products on the Website, you agree that we can store, process and use the data you provide for handling your order. is committed to safeguarding the privacy of all individuals with respect to their personal data. We therefore make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Hong Kong. Please refer to our Personal Data & Privacy Policy Statement (https://www.hkbn.net/tnc/en/HKBN_PPS_ENG_20190819.pdf). 4. We reserve the right at our sole discretion to deny users access to our Website or any part of our Website without notice and to decline to provide our services to any user that is in breach of these terms and conditions. 5. You shall not assign or otherwise deal with its rights and obligations under these terms and conditions, whether in whole or in part without our written consent. 6. These terms and conditions set forth the entire agreement and understanding of the parties and supersede all prior oral or written agreements, understandings or arrangements relating to the subject matter of these terms and conditions. Neither party shall be entitled to rely on any agreement, understanding or arrangement that is not expressly set forth in these terms and conditions. 7. These terms and conditions are governed by the laws in force in Hong Kong. You agree to submit to the exclusive jurisdiction of Hong Kong courts. If any part of this agreement is held to be unenforceable, the unenforceable part shall be given effect to the greatest extent possible and the remainder will remain in full force and effect.